Death Match Champ: Opening.io's Andreea Wade

June 6, 2019

DEATH MATCH GRAND CHAMPION! 

Andreea Wade and Opening.io

 

Welcome to Death Match Europe - part four of four - the GRAND CHAMPION EDITION. This Chad and Cheese Death Match episode features Andreea Wade, CEO of Opening.io. Death Match took place at TA Tech on May 9th in Lisbon Portugal at 5pm with a room full of TA Tech practitioners. The bar was open and Chad and Cheese snark was flowin'. 

 

PODCAST TRANSCRIPTION sponsored by: 

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<<< MUSIC >>>

 

Chad:                    All right Lisbon. I need a beer.

 

Announcer:        Me too.

 

Music:                   Ladies and gentlemen please. Would you bring your attention to me. For a feast for your eyes to see...

 

Chad:                    Hello everybody, hopefully everybody had drinks, I mean the bar is open, hopefully your there, hopefully you’re on your second one or third at this point. Who's ever seen the Chad and Cheese death match, anyone? Anyone? Alright excellent so this is...

 

Joel:                       Bad ass right?

 

Chad:                    ...not first, not first for some of you. What about Firing Squad? Anybody listen to Firing Squad? Alright, Alright. So today...

 

Joel:                       What happened to the last death match winner?

 

Chad:                    They were acquired.

 

Joel:                       There's big money in potential winnings.

 

Chad:                    You have a mic? Yeah, you have a mic right there.

 

Joel:                       Oh there's a mic.

 

Chad:                    There's a mic. Yeah, so today we have four, count them, four startups coming up to death match. They’re going to have an opportunity to have a two minute pitch, no demos, no robots.

 

Joel:                       Okay.

 

Chad:                    Their going to come up, they’re going to pitch 2 minutes, then with the balance of the fifteen minutes that they have, were going to belt the hell out of them with Q & A. Okay?

 

Chad:                    Were ready for Andreea Wade from Opening.io.

 

Chad:                    CEO. Product. Genius

 

Andreea:             What the song said. I'm kidding. I think the best way to tell you about our company is to give you some insight into how the idea started and why. Two frustrated candidates with zero recruitment in HR background that got sick of sending off their CV into oblivion into the black hole that is legacy ATS and platform, who kind of started thinking and said, "What if?"

 

Andreea:             What if this job seeking process actually worked for us, the candidates? And we were data people and we were product people and we looked at this data heavy document heavy industry that were in and we said, "Probably great for automation. What if in one click I can upload my CV or send off my CV in a match to meaningful jobs and what if we build this technology, we don't keep it to ourselves, we give it to everyone, we build something robust enough, intelligent enough, and scalable enough, that can work for everyone? And so today, ladies and gentlemen, globally, were competing with the likes of Google and IBM Watson.

 

Andreea:             And I'm telling you this because the last two contracts we won against Google and IBM Watson. In fact, we replaced them. Today we powered the recruitment processes of really large global employers and we have managed to partner with the company that bought LinkedIn and get help to be their preferred job matching vendor within the media market.

 

Andreea:             Revenue wise; 300 percent up Q1 of this year compared to all of last year. Were growing fast. And because of our bias to research were continuously innovating. Just between ourselves here, were getting really interesting, potentially a world first results with cross lingual matching.

 

Chad:                    Nice! Okay. All right, so you didn't mention their name. The company that bought LinkedIn, so tell us about that partnership because it sounds like your trying to hide it. Why are you trying to hide this Microsoft partnership?

 

Andreea:             I was just being cute.

 

Chad:                    Well tell us about the partnership. What is it? How does it help? Not just from... how does it help, what does it do?

 

Andreea:             Microsoft put out this call because they wanted to position as an AI player and they said, "Hey world, and EMEA markets, what if technology could solve, what if AI could solve your wish?"

 

Andreea:             So they put this question out. They got about 130 million visits to the site and they gathered 2000 something wishes and then they brought them to 63 and then to 10 and job matching was one of them. And they looked around, they looked at their partners. We have a really really good relationship with them, they really like our attack, so they selected us to be their job matching partner.

 

Andreea:             Some of the things that we are doing is going into houses that are traditionally IBM and replacing them with our tech and Microsoft tech. Were also doing a European trip around... Microsoft is bringing HR leaders and were presenting our technology to them and Microsoft is talking about their digital transformation and so on. So, were partners with Microsoft.

 

Tanya:                   Hi Andreea.

 

Andreea:             Hey.

 

Tanya:                   In this era of tech, are the main challenges you've had to overcome in bringing your product to market and how would you, quickly describe if I had no idea about the volume that you could bring to my organization, how would you, quickly describe the value, or why do I need to use your product?

 

Andreea:             Imagine if you're a salesperson and you have all these sales leads and at the end of every month or at the end of the day you throw them away. You put them somewhere, and you start again, and you start again, and you start again. What we do is, we tap into your existing data. We tap into your existing CV databases. We work with really large entities that might have millions of CVs, and we get the value out of the data.

 

Andreea:             In terms of challenges that we had. Again, when we started this we knew nothing about recruitment. I'll tell you never ever start a business in an area that you know nothing about. So we did not have CVs. So building, we were data scientists, so building the tech itself, finding the data, then sitting down with the industry, learning from the industry, we had a very steep learning curve. However, last year we received feedback from one of the largest RPOs in the world. They were looking at four vendors and they said that we were the best in terms of use cases. We were able to say what this technology can do within their environment.

 

Isabelle:               Explain exactly how you're better and different than Watson and Google.

 

Andreea:             Well, we hear, and this is something that we did not know about our attack. We hear a lot, obviously, about the matching technology itself, about the use cases that we have developed. We hear a lot about the robustness of our APIs. In fact, the contract that we just won, they used to have IBM Watson in their BETA. They replaced them with us because of, again, the robustness of our APIs and what we could do at scale. As well as the matching technology. We have the ability to match people to jobs, jobs to people, people to people, jobs to jobs and we have a fifth API for tech only the rest are all industry agnostic. Our models are continuously being improved.

 

Joel:                       Aside from the names you have mentioned who are your competitors? What's the greatest threat to your business and how are you preparing for that?

 

Andreea:             Our competitors, initially we thought that the likes of Restless Bandit or Ideal or whatever, our competitors. Realistically, we compete with Elastic Search with Google, Sovereign or Text Kernel. That's what we hear. The thing with Europe is that Text Kernel has been bought fully by Career Builder. So what we hear today, how do I say this? We hear some, there is some apprehensiveness from potential buyers to go to Text Kernel and then they go, “Well, we don't know what's going to happen to them so can we talk to you?"

 

Andreea:             So in Europe, we see that we could make a solid move. Our big problem is multilingual matching, which is something that we are working on right now. So were working with Microsoft Machine Translation. We’re updating the engine in about 120 languages. We’re hoping to have that this year, but languages, that's definitely one of the big problems that were having in terms of threat.

 

Andreea:             For a startup, I have about 50 jobs. We’re not that many people in the team. We’re growing in the states so were trying to manage that growth in a way that doesn't kill us.

 

Chad:                    So, today, again with algorithms, were going to beat this like a dead horse. Amazon had this algorithm. It became bias, right, so how... I'm going to go away from how do you do it, but how do you ensure, especially if you are going to compete in the U.S. with the OFCCP and many of the regulations that are out there. How do you ensure that there is transparency with your algorithm? It's not black box. It's white box. So that those companies who hopefully will spend many dollars with you can defend how your system works? Do you have Black Box? Do you have White Box? How are you ensuring those companies can defend those decisions by your algorithm?

 

Andreea:             Thank you. Going from Black Box to White Box in any industry with deep learning models, I am not sure how possible that is. I watched a chief decision scientist in Google talk exactly about this, and their view is not, "Make Black Box, White Box. Make Black box testable and testable and testable and build models that look for that bias.

 

Andreea:             You know, decision making of the algorithms, you can't just throw that out. But for sure you can test and retest and make sure that you do build some models that look at those attributes that you use when you build your algos. That's something that we've done from day one.

 

Andreea:             Some of the things that were doing now actually, an important meeting that happened yesterday in Dublin. We’re working with a couple of universities in Dublin and Brazil to help us with this issue.

 

Tanya:                   I read somewhere, probably on your website, that you are an on demand candidate match. So, type of Netflix for candidates. As a candidate, that offends me.

 

Tanya:                   You know, I want to know what you're doing for me, what you're doing to ensure my user experience, how you're going to nurture me or are you only focused on the bottom line from the supplier side, so from the vendor side, from the recruitment agency or the firm?

 

Tanya:                   You're putting me into a pool with algorithms with tech, but I'm a person and I need a job. Have you taken into consideration the user experience and how to nurture the actual applicant with your product?

 

Andreea:             This company was built by two candidates who were frustrated that they're not seen. You send in your CV and you're not seen. Actually our story starts with my co founder story, Adrian, who they built a company from two people to 70. They were nearly bought by Apple, and then Apple decided Flash is not interesting enough and Weddingwire in New York bought them. And his problem was send a CV and it took six months for someone to find him and he was rediscovered by an external recruiter and placed for a really really large fee.

 

Andreea:             And that whole experience was, "Why was I not seen, because I'm a highly valuable candidate?" And we might all believe that about ourselves, so when we built what we built, we made sure to literally take print CVs, put them in front of us and go, "Who is this person and what are the data points that we can extract, highlight, in order to really tell the story to those looking at this person." So absolutely candidate focused because we didn't know how to do it in any other way because we were candidates and knew nothing about recruitment.

 

Isabelle:               So some of the benefits of Google and Watson is that they have huge amounts of resources for developers, so there is more wider adoption for this. What role does ecosystem development play in your product?

 

Andreea:             A very big one in a reverse way. We plug it into a bunch of marketplaces. Our go to market is linked to partnerships just like the Microsoft one, were partnering with a number of other ATSs and CRMs, but also with RPOs. We go in, I'll give an example. Our RPO came to us and said, "We have all of these clients, lots of CVs in their DB, but they don't mind them, they don't use that capability. Can we go in together?"

 

Andreea:             We say, "We're going to put some seats there in your offices and we're going to give you technology to mine that data and we'll support you to sell in like that. We'll give you a project manager. Our people will sell this. Were partnerships are a key for us and piggy-backing on the bigger ecosystem for sure.

 

Joel:                       I say this lovingly that you strike me as very geeky, and geeky organizations tend to be really bad at sales and marketing. Talk to me about your sales and marketing strategy.

 

Andreea:             We've spent very little dollars or euros on sales and marketing to date. What I have done, contrary to how nervous I was yesterday and maybe today, I tend to get myself on a stage and project that we're bigger than we are so we created a lot of noise. We get a lot of inbound, all of our sales to date are all inbound and were smart enough to partner with the right players. From a sales perspective, we hired our first global head of sales in January and we put in a process and our strategy is being worked at right now.

 

Andreea:             Part of it is me being here, as well, and also us going into the states it's a big part of what we’re doing right now and were getting the Irish government and the Irish brand to help us achieve that.

 

Chad:                    So, partner clarification on that, you're talking about partners. You're going deep with partners. Is it a technical integration deep or are you talking about revenue generation? What kind of partnerships are you currently developing to be able to ensure that longevity for the organization?

 

Andreea:             Both tech and money. So we, because we don't have a lot of resources, were a small team, what gets us closer to money, that's what we do first. Technical integration is important because once we integrate with a platform then we can sell into all of their clients or maybe we do white label integration. But then there's also strategic partnership with Microsoft because we want piss off some other players who will recognize us and consider us for things

 

Chad:                    So, other than Microsoft, name some names, what are some of the big players that you are integrated with?

 

Andreea:             I don't know how people know them. One of our clients, actually, and I'm allowed to talk about them are a company called Jibe in New York and these guys their own clients, so indirect clients of ours are companies like Comcast, FedEx, Siemens, and so on. So were crunching, right now we are, apart from Indeed and LinkedIn and all these guys who are in Dublin, were one of the biggest data processors in Talent in Dublin because were crunching all of this data.

 

Chad:                    There it is. Give it up!

 

Chad:                    And the answer is, to her shirt, I don't know if you saw. What do we say to the god of death? That's what it is. I've had a few beers. Not today! That's right. Not today!

 

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