There are going to be some companies and we've talked about them that are going to go full AI, full automation And knowing that huge companies are trying to automate and roboticize these operations, there will be Joel Cheesman (33:05.314) payroll plus an automated payroll solution for you guessed it deskless workers The platform designed for hospitality, healthcare, and retail aims to revolutionize payroll automation

Joel (20m 12s): How big of a threat do you see automation in the interviewing process in your product Or are you looking to go more of an automated product in the future? I think we saw the pendulum go all the way towards automation eight years ago and now it's finally across halfway back towards having HR departments instead of skeleton crews running automations.

(27:41.129) You may see a lot more AI, may see a lot more reports and earnings and things that are automated All right, guys, let's talk about automation gone wrong. I'm sure a lot of them have dealt with these automated interviews. Your thoughts. J.T. so what's happening is on tick tock and other social media is that people are actually recording the automated also think like it's funny how employers will clutch the pearls when they go, my God, job seekers are automating

It's one of the thoroughbred marketing automation platforms that B2B sales teams would use. just delighted because we knew it was going to shine a spotlight on marketing technology, marketing automation So in marketing automation technology, and if it did, we knew that was going to be good for us, but I Jobvite just released their new evolve platform that unified all their tech, including their marketing automation But originally, you know, their messaging was around trying to be really good at marketing automation

We do this by automating job candidates, screening, scheduling, and engagement at scale. And we wanted to automate those. So automating what we can and helping people be better at the rest. Obviously automation is going to happen. Joel (30m 54s): Companies are going to come out of this time, looking for automated solutions, more cost

Yeah Chad (10:04.396) where we have HR and TA practitioners talking about how they're actually using automation For example, imagine the sourcing tools that automate looking through the database. But that might not just be the case of because of automation. Matthews of Vox argues that the decline in US manufacturing jobs stems from structural economic shifts and automation Joel (51:11.522) The studies I've seen are like 70 % of Chinese manufacturing is all automated.

Now let's go to salespeople. 11X, an AI sales automation platform has secured $50 million in series B funding to enhance its digital workers named Alice and Jordan who automate sales tasks. Anyway, my point is like, Nvidia is going to get really rich on all this automation. Where this whole thing shakes out. don't know. we can't go fully automated. There's no risk of automation in dental work.

And to me, this was sort of Latin for, we're automating and these are folks that we don't need, but we're It's automated. I mean, it's just a different animal. Look, there's some there's some jobs that I can't imagine being fully automated. One is doctor. One is pilot and dentist like anything that like and maybe stripper that that shouldn't ever be automated

The second horseman is automation. So those four horsemen of the apocalypse, Google and LinkedIn, AI, automation and the gig economy spell So automation, I agree 100% on being able to get incredibly targeted. We can't just pull pilots out of the sky like we can probably auto workers. Automation will be part of that. But anyway, let's enjoy the moment. Workers are winning.

Joel (8m 11s): Now, is this automated at all? We have open API so people can automate that feedback. What can you do to help automate that followup? So from an automated feedback piece, it's $299 a month plus $25 per recruiter. And so that gets you the operational platform to be able to automate, get that feedback in.

And again, we talk about how automation, it's not gonna replace jobs, it's gonna replace tasks. But one thing I looked at was, there absolutely has to be a way we can automate this.

So it's like if we could automate this in intelligent fashion, like we're well on our way to making an Well we're doing combined with PandoIQ now and bringing the Wendy platform to it is, automating that track candidates, seek out their interests, get an application, but now immediately engage with them automatically coming in and out, the data also changes the decision making on that data to a large degree can be automated and to a large degree also by that automation, the biases get removed.

a company in e-commerce space and did a company in the advertising technology space and one in the automotive talked to people in the industry that say, look, why would people get into a career if they think that automated Here's what I would say about the world of automation and robust one. It's a long way away. But real automation of a lot of these things is decades away. That's the first statement. say, and tell me what you think about this, that there are some of these industries that we will see automation

and it just automatically shows me jobs near me because it knows where I am. Chad, we regularly talk about the automation of, I don't know, everything, baristas, trucking, food delivery I mean this one is like just built picture perfect for automation. Just kinda like with automated truck, you know, self-driving cars, people want people there. So for me, like this is a buy, automating this to me is a no-brainer.

The second is AI and automation. And the third is our open ecosystem. Herefish, coming from the open ecosystem, flows right into that second pillar of automation and AI. So the core reason that we acquired them is their ability to automate workflows and enable our customers Haley Marketing, and the ability for people to communicate with both candidates and customers in an automated We also partner with a couple of other, I think there's like six or seven, of these automated scheduling

Willo is focused on automating the onboarding process and improving the efficiency of the next steps So talk about how you guys are using, whether it's AI, automation, new process efficiencies to be able The other big changes we are really moving more aggressively towards the automation of the onboarding

to the ACLU website, quote, DK was forced to use HireVue's video interview platform, which features automated Joel Cheesman (26:14.03) Is the one doing the interviewing or the, AI or the whatever the automation. Joel Cheesman (39:13.182) It's a new product enabling customers to create and manage AI agents for automating It's going to be the new automation. It's going to be the new AI.

bite-sized feedback and sort of putting that together in a coherent summary as our first iteration of an automated And we were the first company in the world to have our automate performance reviews. They want an automated way to keep hands on their team, what's going on, check the pulse on a regular

We automate the ebb and flow in jobs, so it's cleaning, assessments, scheduling, onboarding, and as I Ankit: I think it's automation of end to end process, combined with the right candidate Ankit: And so in that process, if you can automate it, give them a responsive experience All of those processes are completely automated with our system for several companies, so much so that For us, we literally went out to them, saying, "Hey, we have this idea, we think we can automate a bunch

That grow your career here, you're not gonna be automated out of a job, and you'll eventually be that Because they're looking to cut costs, they're looking to be more automated. Madeline Laurano: Yep.

But let's take a break, listen to a word from Canvas, and we'll talk some silly automation stuff. Joel: The automation apocalypse is real. Joel: It feels like coffee is specific enough that automating that is pretty easy Automating chicken nuggets versus Big Mac versus so many menu items ... , a lot of those things are gonna be really hard to automate.

In this episode, we discuss the acquisition of Pento, a Copenhagen-born payroll automation platform, Chad, yes, the robots, the automated beings among us took another hit last week. So Pento, Copenhagen board, London-based payroll automation platform was acquired by HiBob, an Israeli-based the organization money to expend so many resources on that specific product, even if it's said to be "automation Chad: But it totally is because when we take a look at when the pandemic happened, we had automakers,

Lieven: And I'm sure someday stuff will be automated but the social aspect will stay very important. And even if you can automate some things, you'll still need the human touch. Crew CRM tool combines an outreach automation tool, nurturing capabilities and an actionable database And I think they are offering what I'm trying to make happen at House of HR, automating as much as possible

Have you had any experience in the deal with automated solutions where you're not actually in real life you and Joel talked about it, I think in the intro, I mean, we're looking at systems becoming more automated That's not automated. That's that's more time intensive. And somebody that actually does automation, right? the future is potentially internal or talent is more important than I think it's that for example, automating

Everybody's like five minutes, 10 minutes automated. We never want to talk to a human. So ghosting is through the roof with automated hires like People quitting because if you can get another How are they possibly going to automate something when they've already reached a limit?

But it's going to automate a lot of that crap we spent a lot of time doing that doesn't create value Steve: Number two, you know what marketing automation is, right? Why do we use marketing automation? So that's got to be automated too, which really pisses me off. Steve: And there's nothing wrong with automation if you're sending the right message

Usually at least two times a month we do a deep dive into something like automation, AI, chat bots, whatever And I feel like the switch of just having people powered recruiting, will have more of a automatic, automated That's the problem when you have only people doing this shit, when you have automation support humans Everyone comes in through a prescreening process with a Chatbot that's automated. I'm doing kind of a panel debate about automation and recruitment.

So, the big thing right now is being able to automate ChatGPT. concern over the impact of AI on Teleperformance business predicting that up to 30% of its volumes may be automated Joel: So yeah, up to 30% of their volumes will be automated in three years. like the Hollywood writer strike, anything where corporations can replace people that do writing with automation

parser next month that will be vector based and Will extract even more data out of a job description and automatically But we promote the humanization of hiring through AI and automation because We want recruiters to focus We automatically run campaigns with SMS and WhatsApp. Terry Baker (10:49.018) We automate that whole process so everything goes in the ATS, gets updated, gets

And there was a retailer in Germany who had a totally automated mini shop chain. And he had to close down his automated shops on Sunday because of the robots. Uh, so, so the first thing is always the question we talk about AI automation. And he had to close down his automated shops on Sunday because of the robots. Uh, so, so the first thing is always the question we talk about AI automation.

Is that a word of using AI to automate calls outreach to people? Joel (28:22.32) I do appreciate that the human touch in sales, the more you automate it is going to be , that are selling SaaS businesses and products that are six figure deals that you can't do with an automated

We've automated things. Sometimes you just tear it down and start it over. couldn't have access all that some of the programatics They think that there's a lot of native new automation of the way that you move forward, you're like, I actually care about this job versus if it's fully automated

I'm not sure how to exactly read into that, whether they're looking to automate all those positions. So, I mean, to be able to boast those things, just to me automatically demonstrates that they are not We see countries over in Europe saying, no more gas automobiles. And you can automate that a lot easier than you can making a F-150. Once I get the plane up, it's auto-pilot to where it needs to go."

I mean, there's a lot of it is communication and there's a lot of automation potential within that flow And, you know, at scale with high volume recruiting, we are looking to automate as much as possible so my team is to start to centralize as much as possible, particularly around like the technology and automation Marquetto automation, you know, you name it all hooked up into the career site.

Fraser Patterson: It also enables us to build powerful software that automates a lot of the rote work There are a lot of types of positions that automatically went online, they went to job boards and so There's no automation potential. And often, it just exasperates all the downstream problems. Give us your take on AI automation, how that's gonna impact the business.

And that is probably the number one reason why people need to be looking at automation AI, how their Rebecca: And for me, that's about telling an automation and AI story with our new products which in some

They're going to be displaced by automation. This is essentially a war that we're fighting. So automation baby. It's process automation. Yeah, it's done through conversational AI. How do they automate that? And how do they plan for the future? This automation thing is also coming to advertising near you.

The ZAPinfo tool can learn it and instantly automate it so in one mouse click you're filling this data being done as a part of the automation process, the reports come to life. What they can do to automate the recruiting process is fantastic, right. Focusing on information automation, the IA piece, because AI really isn't there yet, so being able to As soon as you hit that automated enrichment piece, it's gonna be like a sky rocket, dude.

I think historically, automated customer service blows. bleed into companies all over the place, laying off customer service, laying off sales staff because automation Joel: And that was probably some hack job, whatever automated system. This is ChatGPT integrated. some point we will have a one-person unicorn or a single person will build a company around AI and automation

How many companies in here today have already started to institute automation and AI into your hiring They did some amazing efficiency work with technology, AI, automation, saved millions of dollars. push automation efficiencies and it's just baked into the system. as a function that they've only dealt with from the outside and saying, oh, that's something we can automate Keith Sonderling: So if you're a female, you went to a women's college, you automatically got the lowest

This just demonstrates that job board platforms who go aggressively into integrating AI, automated workflows But the advent of automation and AI takes it to another level especially when you are connected to 800 about quiet posting. and I'll paraphrase it, but basically saying companies are tired of, of robotic automated

It will help automate a lot of our inefficiencies right now and get us back on track. going, and figuring that out, but understanding how all of these, especially new AI techs can help automate

So if at some point we can make Teslas without being in the office, whether that be through automation We see more about automation where candidates are interacting with chatbots or conversational AI. Elke (43m 16s): For me, I'm a balanced person and I think automation is a big and good thing. And it gives companies the time to invest in the people, on the people side, automate what you can and We need to talk to someone to have personal feedback and so use the automation to get rid of the things

While the world of recruiting is running toward a future of automation and a process devoid of human recruiters do we bring back and do we even go, you know, to the model that we had before, can we just automate iCIMS or JobVite or Smart Recruiters, they're all trying to go down that path of, Hey, we're going to automate Like maybe there is an automated scheduling component. Like once they're done with the interview, that they go into an automated process to get them on the

More awesome and explicit knowledge brought to you by Uncommon - let Uncommon automation help cut your You mean Uncommon's automated sourcing that turns passive candidates into interested and qualified applications Uncommon Automation helps recruiters cut their sourcing time by 75%. It's called Automation. It's simple, actually. You just feed or post your jobs into Uncommon. Joel: Don't forget, you can connect your email, and Uncommon will provide automated

Now, from Japan, Indeed Plus is automating job matching by distributing postings on various job boards I believe employers can connect with recruit's AirWORK Applicant Tracking System or Indeed for automatic with the UAW, signaling a growing movement for improved wages, benefits and workplace rights in the auto Enjoy the money while you can until we automate you and get to cut you. Now, maybe the packages and managing those can be more automated, but drones aren't gonna fly and give

Chad (10m 42s): All you have to do is click it and it just automatically happens. Rely on automated sourcing platforms. Chad (28m 26s): And it's an automated sourcing email list. At least that's what I can see so far. friends at ThisWay might have something to say about the Forbes article that called JoonCo the only automated The hands free experience is simplified and automated with the sound of a verified user's voice capabilities

Of course, if you can automate something, you have to. sometimes you have, a digital approach, which probably is what you're talking about, but it's not that automated But, the automated bidding is isn't standard. Definitely not. The platform automates processes such as HR, payroll, onboarding and expenses.

companies to keep up with and compete with this new hiring environment, by simplifying, optimizing, and automating So will it automate? Yes. Will it scale? Yes. Do they have experience in this space? 2001? It's not going to automate easily. It's a sell for me. Chad (28m 35s): So about the flavor will automate? Yeah. Will it scale? Yeah, I think so. So it's easier to automate them than it is say a cashier.

Joel Cheesman: Next up, we have Dalia, a recruitment marketing automation platform. But anyway, I never expected them to be a Series A startup, they've added some nice automated outreach The AI-driven platform will automatically match job openings with relevant candidates, create talent like we said at the beginning, was more take out, more drive-through, which means less employees, more automation As soon as Jeff Bezos can go fully automated, he's going to do it, period, 'cause he hates paying people