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the automation numbers in their quarterly reports. Joel Cheesman (08:37.995) Never automated, never automated is the free stuff at Chattanoches. Chad Sowash (08:40.26) no, never automated. Joel Cheesman (41:36.267) By the way, we talk about automation. So like, this isn't something that the airlines can automate.

And what does that mean in a world that's progressively getting to a place where applying is automated Talk about real people and maybe automation in that process. Chad (15:32.706) recording. Chad (17:39.959) That's a great point because if you think about it before AI or really tech in the automation And AI, if we're using AI automation, some of these platforms that are orchestrating and they're created are really, I mean, they're glowing because they're using some of these platforms that have AI and automation

He highlights the irreplaceable value of genuine interactions over automation and advocates for a supportive And technology has at least changed the fact that something comes out, a conversation, automated replies But what I'm hearing you say is that a robotic or automated response now is worse than maybe the black

[automated voice] Joel Cheesman: Shout out for me to Rupert Murdoch. [automated voice] Chad Sowash: And the one of the slips was all faded. [automated voice] Joel Cheesman: I am. [automated voice] Chad Sowash: Yes. [automated voice] Chad Sowash: The Black Mirror episode.

We're using new materials, new techniques, new degrees of automation, et cetera. But A, everything that can be automated in the iPhone supply chain already is automated. But there's all kinds of automation in the process. So people either think it's either automated or it's handcrafted. It's both. So it's not as though if we just have a breakthrough in automation, it all transfers here.

Chad: So automation's effect on workforce dynamics was another big topic. 25% of all new code out of Google now is automated. Should programmers be worried? They wanna automate as quickly as possible. The C-suite, like being disgruntled. [automated voice] Automated Voice: What are you doing Step bro? So this year it's been a lot of, Automation AI has been the buzzword in everybody's tech platform.

You've been waking the dead for over two-years will you now fight to prove talent pipeline automation Chad and Cheese may take our lives, but they'll never take talent pipeline automation!!!!!!!! Wallace and Soldiers: Candidate.ID talent pipeline automation!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

However, companies are not moving away from automation entirely. Will all companies move away from the scale of automation back to in-person interviewing? No. Lieven (22:24.482) All the other stuff can be automated. Chad Sowash (26:04.709) out of the process and they're starting to automate that. AI and automation. iCIMS is going to have to do something dramatic.

Let's talk about UPS, obviously big into automation. So, being on the recruiting side of the house, what have you been seeing in automation that has gotten So that piece of automation in the background and how we make that happen, kind of smooth everything That automated system now has the ability to text directly to the person where it is the location so How do we budget to prepare for automation?

Oh, I should say we have a full-fledged recruiting automation offering, and we compete with the fountains Okay, so you have a unique perspective on automation because Uber was really focused on automation, I But Uber was really focused on automated drivers and driverless taxis. I think if you look at where automation is headed right now, it's really at entry-level white collar Sticky apps being the actual lifestyle app, process automation, AI load balancing, some of the shit that

Nicole shares practical advice on collaborating with other departments, automating processes without Joel: A lot of talk about automation here at the conference and we're looking for efficiencies. How do you look at automation in a way that doesn't hurt the brand that actually could enhance it? And someone in a session yesterday said something like, we're confusing AI with automation. they were great on AI, but are we really using them for decision-making or are we using something to automate

[overlapping conversation] Joel: Sounds like your totally automated. You got the right ads at the right time, and you have an automated 24/7 communication device to get them

Obviously, automation was a topic point. I think every country, at least in the advanced world, is dealing with the automation questions. What are we gonna do about automation? What are we gonna do about these things? I mean, that's being automated more so than many other industries. Automation is everywhere, even in kind of the classic craft of making Scottish whiskey.

Joel Cheesman (07:13.326) automation, of course, we're hearing a lot about. what, you know, what, what Optimize your resume for automated software. Give us a sense of our younger people sort of doing this automated lazy apply thousands of applications Joel Cheesman (20:42.734) Could there be more automation with the older folks than the younger folks? Even though we keep talking about automation and tools and blasting your shit everywhere, going back

One, roll with the automation. Two, my recommendation, customize it, personalize it a little bit. And these are all automated. So, "Hey, how you doing?" And if there's a reply, then another automated message goes out. Shannon Pritchett: No. Joel: No. But right where we're headed in the roadmap is more automation, more better reporting. And so if we can add in more automation, so a recruiter is displacing candidates in the ATS and having

It was focused on AEDTs, which are automated employment decisioning tools, for hiring and promotion, but only if it's automated, completely automated. It's not automated and get around it. The EU AI act is much more broad. We know how to automate it. We know the ins and out, we know the details. You can automate all of that. There's so many opportunities.

300 million jobs to be replaced by automation Everybody gonna ChatGPT - Hireology, Beamery, Seekout, [music] Chad: Automation, you might have heard of it, kids. Quincy: Well, I've not. those things that should be automated. Every system out there is doing this, exactly, you have automated interview scheduling, you have automated Now, everybody's ChatGPT, everybody is, how do we automate? How do we do all of these things?

boosted apply conversion from 2% to 12% using Dalia, while turning chaos into a hiring machine—using automation And a big part of my role was all of the technology partnerships, the automation, you know, what we wanted We weren't doing a good job with automation at that time. It is all automated and like it took one week. We didn't have to prove it to them. And then through all the different automation, we're like, we don't really need a sourcing team.

Like what is automation and AI meant to this whole quagmire of an organization that Marriott is? You can automate somebody's work or part of it, they will feel just as busy. So here's the irony is that if I spend a bunch of money to automate half your job and I'm successful

Then, rural communities are being disenfranchised by the automation of everything. This country, however, is starting to outlaw automation. Take that, free market capitalism.

Chad: Robotic Process Automation. Joel: Got it? Max: And then repeating it and automating it. Max: We focus on automation and AI, and this is what the buyers are interested in Max: Usually the low-hanging fruit is automating that scheduling in a pre-screening All of these could be automated.

Sam Davies: What we realized was we needed to really crack internal marketing automation. These generic automated comms going from our platform to employees being here's the latest jobs. So if we're sending these automated Slack messages to go with that example for a tech hiring campaign They're now able to automate all of that via the Real Links platform. a company has permissions to do that, or automated text messages.

Sense is an automated talent communication and engagement platform. What you can use for automated job matching using machine learning. So we started out as automated candidate, contractor, employee experience. They come from job boards, they come from recruiting, marketing automation. They come from marketing automation kind of companies.

But so there's a real trend toward automation where instead of a one-on-one, there's an automated one-on-one message to them, they come back and that's totally automated. Is automation in the plans in terms of texting or mobile apply? So there is a group within my team that is working on automation. We've got some RPA, robotic process automation projects in play, but they are very selective.

Then, we look at a major AI reality check as Ford rehired 350 engineers after automation failed their Scott Galloway now says working from home, not automation, is the real force behind the youth hiring We're gonna do all automated AI, whatever. The machines the machines are here. like just totally drowned by automated. It would be like it'd be like dating if you picked your dates totally o by automation.

and that needs to have content on there, needs to have consultants on there, everything needs to be automated So we are very much about automating that whole process so once that website is set up, everything is very, very simple and automated and SEO-optimized. sense is that most recruiters don't like making landing pages or managing pages, and if they could automate You really saved your shit when you said, "We're putting in some ChatGPT automation."

As I said, with LinkedIn hiring assistant, it actually automates all that for you. So I get that people think, AI is going to automate all of our jobs so they don't need us anymore. Quarter, 25 % of all new code out of Google now is automated. Should programmers be worried? Now marketers are going to be automated and recruiting as we see in our business, being automated. We went automation and Emi B (37:03.647) Exactly. Emi B (37:10.368) Yeah. Emi B (37:14.442) Yeah.

conspiracy, or just incredibly biased automation? Maybe RPA, you know, robotic process, you know, automation, yeah, just basic automations. Maybe RPA, w you know, robotic process you know automation, yeah. Now the problem is not even that Meta is trying to automate stuff. Companies have always tried to automate repetitive tasks and automation has been around all the time.

She has been efficiently scaling and building strong teams, most recently, through recruitment automation Vanessa: Yeah, the matching, engagement scoring, candidate experience management and all the automated Chad: It surfaces candidates, and then they're automatically invited to apply for the job. Well, I think you have to set up as much automation as possible, but I do believe there still has to Was it something that was part of your strategy, part of your automation stack?

friend Alexander Tchaikovsky had an interesting take on this problem and solution by saying that the automated In other words, if there's payment, there's going to be friction around the application and the automated confirms what many thought leaders in the recruiting have recognized as a significant industry problem, automated You've got an ad network and then now you've got this process methodology that is automated applications

Joel: Brett, where are you on automization? So where are you on automation and all this? Brett Marz: This is a perfect topic right now. And I go in and you get the ticket from the automation machine. So we wanted to automate that, right? So while we are trying to use automation to make it easier, it's also not working in some cases.

My shout-out goes to automation, huh? Stick with me here for a second. Okay. News out this week, approximately 12 million jobs will be lost to automation across France, Germany, Joel (4m 33s): Shout out for better or worse from me to automation. And I think automation will somehow will balance this a bit, but I don't think that automation is there I mean, we were talking about automation.

Yeah. it's, automation baby. Chad (16:57.656) I think they've already automated that other stuff out. Chad (17:03.64) I think they've already automated all that other stuff out. Like the production side of the house, I think that's already been automated. Chad (48:36.494) So fast food, this is moving toward fully automated and it's gonna be take away.

Max Armbruster: And want to automate all the boring stuff, like scheduling interviews, doing background And so it's very hard today with an ATS and a CRM to get both of those experiences, the automation and So what we do is we work at the front of the marketing of the recruitment funnel, and we automate the If our sales team talks to a company that wants to automate, but they have, let's say, 2,000 job openings Automation is like a one-way street where you don't go back three years later and say, I remember the

So this is an example of not necessarily robots or automation taking jobs away, but robots and automation They're looking to automate to get rid of the human friction in the first place. They're gonna use algorithms, they're gonna use automation and guess what? Do we automate to the point where we're saving money, that's great, but if we automate too much ... We can't automate, rather, too much, because then it'll make people mad and they won't use the automated

We gotta figure out how to do this quickly and introduce automation. And by the way we called it automation, not AI because nobody was wanting to touch AI. So one side is today 80% of recruiting can be done with automation, AI, etcetera. So they've completely automated their hiring process for package handlers. Why? So I don't necessarily think it's going to be a world where we see like 100% automation or like or not

bias. iTutor Group paid $365,000 to settle a case where AI was programmed into their a their ATS to auto-reject As things are changing dramatically from the standpoint of whether it's automations, robots, whatever And if if if more and more things are automated, there's no repercussions, right? Chad Sowash (28:51.536) automation yet. I mean, we've had automation in this space and technology for well over a decade.

Joel: He was interviewed recently about the state of restaurants, and talent, and automation and I thought So I'm at the National Restaurant Association convention now and it's all about robotics, and automation Wendy's is about to launch a Chatbox program in Europe for automated ordering. If we can't solve it with employees then we're gonna go to automation. Chad: Yeah, automation... Yes, human suck, we totally get that.

employers are using text messaging to achieve hiring goals The role of artificial intelligence and advanced automation

Can't we just automate this whole thing with AI? Are you gonna stick with this human model? So we do have automations and everything, integrations with ATSs, but partnering with a Workday or Oracle You zagged and I zigged, you said there's no way in hell that we're gonna go automation, we're gonna I wrote it down in Uber for phone interviews, and I was gonna say, even Uber is looking to automate all Joel: The difference is, if I'm an automated robo taxi or a taxi with a taxi driver, I don't really care

Joel, and Emi crank up the chaos: 🎃 Layoff-a-Palooza: Amazon, UPS, Target, and GM swing the axe while automation This week, Amazon cut 14,000 corporate jobs with an eye toward automation. Number one, automation. The Amazon story is very automation heavy. I mean, Chad Sowash (19:57.999) Mm-hmm. We know that if you bring in automation, that's going to help to reduce the cost.

Robots Can’t Cook Gumbo: Automation might make life easier, but it’s not making you a killer bowl of Chad: You're clearly a fan of people and you made a comment about automation that you're not such a fan What are your thoughts on automation and where the world is going with more automated tools and AI? General Honoré: Well, I've been in automobile assembly line still a lot of people out there working.

IBM announced that they're slashing 3,900 jobs on the focus of automation and cost cutting in the Tech Looking at yourself in the mirror in the morning, you've gotta be afraid of these automated AI engineers Not to mention the automation 'cause it's not about is it going to create new jobs? out very nicely, especially last half a year when we got so many startups coming and hey, we wanna automate They want to automate motion picture creation whereby you would do, you would just type in chatGPT like

I think it's about the depth, automation of conversation, conversation management, insides matching, It was about the automation around email, about marketing automation, about those pieces. They're not automated in any way? Aman: They are automated. Or do you want to have a fully automated conversation, or a partially automated conversation?" Deb: So when you're talking about some of the automated messaging, is it kind of a

focuses on core HR and HCM for the HR stakeholder, and then employee experience, which is frontline automation I mean, look, the pathway to automation and digital transformation still, not that they're the same thing Automates by need, hits the mid-level and either they can organically transition into whichever one of vendors come forward with guiding that foundational ontology creation, whether at a service level or an automation

many of these will even be in a position to say, I should raise some money versus just I can, I can automate Joel Cheesman (28:50.347) Now, do you blame that it was automate? Like I'm all here for the automated taxis. Joel Cheesman (55:19.329) Those are automated, right? Those are automated messages. Yeah. One thing that will never be automated though, JT. JT ODonnell (55:56.451) Right. Right.

Automated sourcing, referrals and analytics are all pretty popular features to have in your tech stack One is called as Kula Flows, which will amplify your response rates by automating your engagement across So it's a true multi-channel engagement platform so that you can automate your reach outs to candidates There are also a bunch of automation tools to help you drive that, but the main challenge is content Today an automation can happen via an email, but email as a channel has been missed.

believe that we're still scratching kind of like the surface of where AI or where digitalization and automation Gerard Mulder: That's in there, but like automated, reach out messages to candidates. We can automatically recommend great candidates to a job, but we don't control what happens after. And automation and the chatbots, and other like services around that, or analytics on your people data Future acquisitions will also kind of like be in this path of trying to kind of like create a more automated

Yeah, look, we've talked a lot about the pricing pressure on sourcing tools, the automation of sourcing It gets on two hot trends, advanced recruiting tools, sourcing automation, and also DEI, which is is Chad (21m 47s): This is literally around recruitment automation and everybody is doing it. You need automation to be able to drive engagement, but then you can't have automation do everything. Every gas station in France has automated coffee machines and no one serves a good cup of Joe like the

So this was Michael Hammer and don't automate, obliterate, all that stuff. know, agent firms that have either gone after vertical or horizontal processes and they're trying to automate They are not, they're going to be amplified, but not automated. And then there was industrial automation and that job went to zero because there was this box that you It's that's what's going to happen with jobs is that some are going to get automated away.